Privacy Policy

Last updated: 16 July 2026

1. Who we are

K.Detail (“we”, “us”, “our”) provides mobile car detailing and valeting services in Dublin, Ireland. This Privacy Policy explains how we handle personal information when you use our website, contact us, or book a service.

Contact: info@kdetail.ie · 085 157 2744

2. Information we collect

We may collect the following information when you get in touch or request a booking:

• Name and contact details (phone number, email address)
• Vehicle make, model, and related booking details
• Service preferences, location, and messages you send us
• Technical information such as browser type and basic usage data collected by our hosting provider

We collect this information when you submit our booking form, message us by WhatsApp, call or email us, or otherwise contact us about our services.

3. How we use your information

We use your personal information to:

• Respond to enquiries and provide quotes
• Arrange, confirm, and deliver bookings
• Communicate about your appointment and service
• Improve our website and customer experience
• Comply with legal obligations where applicable

We do not sell your personal information to third parties.

4. Legal basis

Where the General Data Protection Regulation (GDPR) applies, we process your information on the basis of:

• Contract / steps prior to contract - to provide quotes and deliver booked services
• Legitimate interests - to run and improve our business and respond to messages
• Consent - where you have given it (for example, optional marketing, if offered)
• Legal obligation - where we must retain or disclose information by law

5. Sharing your information

We may share information with trusted service providers who help us operate our website and communications, such as:

• Website hosting and form processing (for example, Netlify Forms)
• Messaging platforms you choose to contact us on (for example, WhatsApp)

These providers only process information as needed to provide their services. We do not share your details for unrelated marketing by third parties.

6. Data retention

We keep booking and enquiry information for as long as needed to manage your request, complete the service, and meet any accounting or legal requirements. We then delete or anonymise it when it is no longer needed.

7. Your rights

Under GDPR, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@kdetail.ie. You may also lodge a complaint with the Data Protection Commission in Ireland if you believe your rights have been infringed.

8. Cookies and analytics

Our website may use essential cookies or similar technologies required for basic site functionality and hosting. If we use optional analytics or marketing cookies in the future, we will update this policy and, where required, seek your consent.

9. Security

We take reasonable steps to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Our services are aimed at adults. We do not knowingly collect personal information from children under 16. If you believe we have done so, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our website or services after changes means you acknowledge the updated policy.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact:

K.Detail
Email: info@kdetail.ie
Phone: 085 157 2744
Dublin, Ireland